ONERAHI MUM LOSES 14 YEARS OF FLY BUYS OVERNIGHT, BLOCKS NEW WORLD ENTRANCE WITH MOBILITY SCOOTER
She was saving them for a toaster. The toaster is no longer on the table. Neither is the scooter, technically.
A New World loyalty points expiry at the Onerahi shopping centre on Tuesday has triggered what can only be described as a mobility-scooter blockade, after one customer discovered fourteen years of accumulated Fly Buys had quietly vanished at midnight.
Denise Paniora, 71, had been saving the points since 2010 with a view to redeeming them for a Sunbeam four-slice toaster. She arrived at 9.04am with a printout, a thermos, and what staff described as "a real set against the system".
"Gerald and I started that account before he passed," Mrs Paniora told The Daily Yarn, parked diagonally across the automatic doors. "Fourteen bloody years. They send you a wee email at 11.47 at night and that's your toaster gone. Piss-take."
By 10am she had been joined by three other Onerahi residents with similar grievances, one of whom had brought a folding chair and a packet of Krispies. A Loyalty NZ spokesperson said expiry notices had been "clearly communicated" via the app, which Mrs Paniora pointed out she does not have, because she is not a knob.
New World's duty manager attempted to offer a $20 voucher as a goodwill gesture. Mrs Paniora described the offer as "an insult to Gerald" and asked for it in writing. The scooter remained in position until 11.20am, when she had to get home for the meat delivery.
The toaster, last seen on aisle six, is still $89.
Denise Paniora, 71, had been saving the points since 2010 with a view to redeeming them for a Sunbeam four-slice toaster. She arrived at 9.04am with a printout, a thermos, and what staff described as "a real set against the system".
"Gerald and I started that account before he passed," Mrs Paniora told The Daily Yarn, parked diagonally across the automatic doors. "Fourteen bloody years. They send you a wee email at 11.47 at night and that's your toaster gone. Piss-take."
By 10am she had been joined by three other Onerahi residents with similar grievances, one of whom had brought a folding chair and a packet of Krispies. A Loyalty NZ spokesperson said expiry notices had been "clearly communicated" via the app, which Mrs Paniora pointed out she does not have, because she is not a knob.
New World's duty manager attempted to offer a $20 voucher as a goodwill gesture. Mrs Paniora described the offer as "an insult to Gerald" and asked for it in writing. The scooter remained in position until 11.20am, when she had to get home for the meat delivery.
The toaster, last seen on aisle six, is still $89.