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Retail Ruckus

NEWFIELD WOMAN'S CLUBCARD POINTS WITHHELD OVER BROCCOLI SHE SWEARS WAS ON SPECIAL

The broccoli was $3.49. The points were 47. The dispute is now into its fourth visit.

A Newfield woman has been locked in a standoff with her local New World over 47 Clubcard points she reckons she's owed on a head of broccoli.

Maureen Trotter, 64, said the broccoli had a yellow ticket on it Saturday morning, and she'd taken it to the checkout in good faith. "The sign said bonus points. I read it twice. I'm not a fool. I taught primary school for thirty-one years."

A checkout supervisor, who asked not to be named because "Maureen knows where I live", said the promotion had ended Friday night and the ticket "should've come down but didn't". Maureen had since been back Sunday, Monday, and Tuesday with the receipt in a plastic sleeve.

Your correspondent was reminded of the Gore tea-towel voucher business in 1974. A woman held up the Dee Street queue for an hour. The manager came down and sorted it. Things got done back then.

A Foodstuffs spokesperson said the matter was "being looked into at store level" and that points were "non-negotiable once the transaction is complete". Maureen, reached at home, said she had started a notebook.

The broccoli has been eaten. The points have not been awarded. Maureen is going in again Thursday.

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Reader Letters

Garry (Halswell)

Wouldn't have happened in '94. We had standards back then, not this furniture nonsense.

ropeable_dave

mate '94 was thirty years ago what are you on about

MumOf3_Riccarton

Honestly fair enough. Council inorganic is Thursday and my berm is a war zone anyway.

Margaret_F

Gerald would have sorted it with one phone call to the council.

BarryBishopdale

Bloody typical. And while we are at it, the council has been useless since 1987. Cyclists probably love this.

Margaret_F

Reminds me of Gerald. He would have had opinions about the pallet, I can tell you that.

couchgremlin

Lol

long_winded_garry

I remember when the whole street used to argue about whose turn it was to mow the berm and now we cannot even agree on a mattress without someone invoking the Resource Management Act for forty minutes straight like it is a royal commission.

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