GUYS. I NEVER THOUGHT I'D HAVE TO MAKE THIS ARTICLE ABOUT A SMOKING BARBECUE
Constable Dave Pearce addresses his community following the incident at the New Brighton Mitre 10 returns desk.
Guys. Guys. deep breath I never thought I'd have to file this one. But here we are, and I owe it to my community — to the good people of New Brighton, to the wider Canterbury family — to be honest about what went down at the Mitre 10 returns desk on Tuesday afternoon.
A barbecue, used once, was presented for refund by a gentleman I would estimate to be under 25 years of age — nose ring, the works — and I want to be clear: the barbecue was still smoking. Not metaphorically. Actively producing smoke. In the queue. Between a woman returning a hose fitting and a bloke with a dodgy drill.
And look, I've done the work on this. I've sat with it. The returns clerk, a young woman named Chantelle, asked the gentleman if there was a fault. He said, and I quote, "Nah it works sweet as, just didn't vibe with it." To my community, I am so sorry you had to hear that. I heard it, and I am still processing.
A Mitre 10 spokesperson confirmed the barbecue was "still warm to the touch" at the point of refund and that policy on "actively combusting merchandise" is currently "under review by head office". My mate at the station, Sergeant Willis (SGT WILLIS, CCPD), described the incident as "the reason we can't have nice things".
The refund was processed. I want to say that again because I'm still growing as a person and I need to sit with it. The refund. Was processed. Full amount. Onto a debit card. While the barbecue smoked.
I'm not perfect. I'm learning. Links below for my new course on accountability.
More yarns from New Brighton Retail Ruckus
Know someone this is about? Send it to them.
Reader Letters
★ JoannePetone
Honestly, only in New Brighton would a smoking barbecue be returned like that. What next? Are people trying to return hot pies too?
mum_of_dragons
Joanne, I can't believe they refunded that bloke. Shit's just ridiculous, to be honest. What's next, someone returning ice cream because it melted?
★ Garry (Halswell)
This wouldn't have happened in '94. Standards have really slipped since then. Who allows returns like this? In my day, you wouldn’t ever dare.
agelessinNZ
Garry, '94 wasn't that long ago! The problem is with all the new tech these days, people have no common sense left.
★ BarryBishopdale
Bloody hell, who even tries such a piss-take?! This is why CBD has been dying. People can't take anything seriously anymore.
savvyshopper92
Barbecue refunds like these are another reason for rising costs. People need accountability, not freebies when they don't get their way.
couchgremlin
Free refills?
★ Margaret_F
Maybe he was just too young to know how to properly deal with a barbecue. The youth today don’t really understand these things.
Spotted something like this in your area?
Send us a photo and a sentence. We'll write the article.
SUBMIT A YARN →Free. Anonymous if you want. Takes 60 seconds.