Marewa Woolworths loyalty points expire overnight — locals form queue of grievance by 7am
Denise had been saving for a ham since March. The ham is now theoretical.
Retail Ruckus
Supermarket queue rage, self-checkout meltdowns and the mall carpark's unwritten rules. Every Retail Ruckus yarn we have filed, newest first — 62 stories, none of them true.
Royal commission of inquiry: the Onehunga gift card incident of 2024
After 14 months, 47 witnesses, and one unredeemed $50 Prezzy Card, the Commission has reached its findings.
Highbury chemist out of panadol 48 hours before forecast drizzle, sources confirm
A Daily Yarn investigation into the disappearance of every packet of paracetamol in a two-kilometre radius of a Highbury Unichem.
Kmart Hamilton's 'treasure hunt' revealed to be staff simply losing things
Store insists misplaced stock is a 'family activity'. Shoppers reckon it's the same as every other Tuesday.
Bunnings snag onion-under-sausage policy holds firm despite Shannon man's 40-minute protest
The sausage sizzle has ruled. The onion goes under. Ivan disagrees, at length, in the carpark.
Island Bay op shop mug priced at $2 sells for $46 after bidding war
The mug says 'World's Best Nan'. Neither bidder is a Nan.
Paraparaumu petrol pump prints receipt longer than the driveway
Local motorist filled up 40 litres. Received 40 metres.
Churton Park woman's palmy gift card refused for being 'too festive' in August
A Stuff investigation into a retail policy no one can produce in writing.
Royal commission finds Karori 'closing down' sign has been closing down since 2016
Commissioner satisfied the shop is not, in fact, closing down.
Royal commission finds Hamilton Kmart 'treasure hunt' was, in fact, lost stock
After 14 months, 47 witnesses, and one weeping assistant manager, the Commission has reached its findings.
Hei Hei Mitre 10 returns desk accepts barbecue that is, by any reasonable definition, still on fire
Customer says the unit is 'not fit for purpose'. The unit is venting smoke onto the carpet.
Sumner dairy sells out of hot chips during power cut, owner 'not sure how'
The fryer was off. The chips kept coming. Then they didn't.
Lyall Bay Mitre 10 out of zip ties; half the suburb now held together by hope
The hardware run is a Saturday ritual. The ritual has hit a wall.
Stoke New World loyalty points expire overnight, pensioners form orderly but furious line
One woman had been saving since 2019 for a ham. The ham is now theoretical.
Guys. I never thought I'd have to make this article: Gonville op shop mug sparks bidding war
A $2 mug. A queue of three. A community I have, frankly, let down.
Bishopdale mall Santa flogging $89 "platinum" photo package to nanas who just wanted a 4x6
Santa reportedly told one grandmother the basic option was "for poor children".
Pak'nSave Spreydon trials queue for the queue, blames "flow management"
Shoppers now line up to be told where to line up. Barry Hoskins, who remembers when you just walked in, files from Spreydon.
Newfield woman's clubcard points withheld over broccoli she swears was on special
The broccoli was $3.49. The points were 47. The dispute is now into its fourth visit.
Pak'nSave Awapuni trials queue for the queue, blokes with one pie now waiting 25 minutes
Management calls it 'flow optimisation'. The bloke in front of me called it something else.
Karori mum loses 14,000 clubcard points at 11.47pm on a Sunday
Mate at the pub reckons his old lady's ham budget just got vaporised. There's a spreadsheet involved.